Frequently Asked Questions
If your item arrives damaged, defective, or different from what you ordered, please contact us with your order number and clear photos of the item and packaging. We’ll review the issue and help with the appropriate resolution.
Eligible returns and refunds are handled according to our Return & Refund Policy. Please review the policy before sending anything back, or contact us if you’re unsure whether your order qualifies.
Please check your order confirmation emails and ask anyone in your household who may have placed an order. If you still don’t recognize the charge, contact us with the charge date and amount so we can help investigate it promptly.
![Karat 128 oz Disposable Coffee Dispensers [25 Pack] - Insulated Bulk Coffee Containers with Handle for Hot/Cold Beverages | Leak-Proof for Parties, Catering, Office - Image 6](http://table-hearth.com/cdn/shop/files/41Mbl_FySbL._AC_SL1500.jpg?v=1790010087&width=1445)